You can get a GO-Box for a processing fee of EUR 12. There are different ways to get a GO-Box:

• GO point of sale

You can collect the GO-Box from any of our GO points of sale in Austria and overseas. The possible payment methods are prepaid or postpaid.. For postpaid, you need an approved means of payment (see Appendix 2 of the Tolling Regulations).

• Online in the SelfCare portal

You can order a GO-Box online in the SelfCare Portal if you already have an active GO-Box. You need an active contract to access the SelfCare portal. A collection code will be sent to your e-mail address. You can use this code to collect the GO-Box from any GO point of sale within three months. Only the postpaid payment method is possible here (see Appendix 2 of the Tolling Regulations).

• GO Direkt 

GO Direkt customers have the option of having the GO-Box sent to them within the European Union. For packaging and shipping of the GO‑Box, an additional flat‑rate shipping charge of €14.90 per GO‑Box is payable. You can also collect the GO-Box with a pick-up code at a GO point of sale. 

Select the payment method: Prepaid or postpaid.

• For prepaid, top-up at least EUR 150 (maximum EUR 750) at the GO point of sale.
• For postpaid, you need an approved means of payment (see Appendix 2 of the Tolling Regulations).

Present your vehicle's registration certificate and have the following data ready:

• Vehicle license plate number
• Country of registration
• Vehicle type: truck / motorhome or bus 
• Basic category (minimum number of axles of the vehicle)
• for postpaid: Means of payment
• Rate-relevant characteristics: CO₂ emission class, EURO emission class
• Name and address
• E-mail address for free services (e.g. wrong number warning)

Finally, you will receive the vehicle declaration. On this you will find important information such as the on-board unit number (OBU-ID) or your personal identification number (Personal Account Number – PAN).

Please check the data on the vehicle declaration immediately and have any incorrect information corrected on site.

Take the vehicle declaration with you on every journey!

You can only order a GO-Box online if you already have an active GO-Box or use GO Direkt. Only the postpaid payment method is possible here (see Appendix 2 of the Tolling Regulations).

1. Log in to the SelfCare portal
   To order a GO-Box, first log in to the SelfCare portal with your existing access data.
   
   Don't have access data yet? Request user name and password
2. Order a GO-Box
   On the start page of the SelfCare Portal you will find the "Register on-board unit" menu item. Select "Order a GO-Box".
   
   
3. Fill out the online form
   Fill in all mandatory fields in the online form and complete the order.
   
   
4. With collection code to GO point of sale
   A collection code will be sent to your e-mail address. You can use this code to collect the GO-Box from any GO point of sale within three months.

Tip: Upload the evidence for the rate-relevant characteristics that require evidence right away via "Document upload".