Please contact our ASFINAG Service Center by phone at 0800 400 12 400 (free of charge from Austria and Germany) or via the short code *200 (free of charge from Austrian mobile networks).

The competent authorities, in particular the police, are solely responsible for carrying out speed controls as well as sanctioning speed violations. As the road operator, we only perform supporting tasks, such as installing traffic signs or displaying speed information on electronic boards.

If you have received an anonymous penalty notice due to a speed violation, please contact the issuing authority directly.

ASFINAG stores video data only under specific conditions and in compliance with applicable data protection regulations.

Webcams in open areas only transmit live images without storing them. Recordings from rest areas may be stored for a maximum of 48 hours. Recordings from tunnels may be stored for up to 72 hours. The storage is solely for reconstructing safety-relevant incidents. It is ensured that neither license plates nor individuals are identifiable. Video data is only shared with competent authorities or the police and only in specific cases.

ASFINAG offers several digital services that provide reliable and up-to-date traffic assessments:

• Travel Times Portal at asfinag.at/reisezeiten – accessible with all common internet browsers
• Route Planner at asfinag.at/routenplaner – for individual route planning
• ASFINAG App – available for mobile devices with Android or iOS operating systems
  These services support safe and efficient mobility – both during travel preparation and on the go.